As a leading integrated steel supplier in the industry, IBC Group occupies a significant position in the market with its rich products, intimate services and professional technical assurance.
IBC Group’s products cover a full range of solutions for products ranging from basic steels to special round steels. Especially in the field of special round steel, its main cold-drawn round steel is widely praised for its excellent performance and a wide range of applications.
The Group has a deep understanding of the diversity of customer needs and provides solutions such as customized steel automatic production lines. This customized service not only improves production efficiency, but also ensures the suitability and reliability of products. From basic steel materials to more specialized steels, IBC Group offers high quality products that meet industry standards.
IBC Group has a global sales and service network to provide customers with timely and efficient support. Whether it is the production base in Europe such as Germany and Switzerland, or the branch office in China, we are committed to providing customers with localized and personalized service experience.
The Group not only provides high-quality products, but also provides customers with one-stop solutions from product design, production to logistics distribution. Through close cooperation with customers, understand the specific needs of customers, provide customized products and professional technical support to ensure the smooth implementation of the project and long-term customer satisfaction.
The group attaches great importance to the quality of after-sales service and has established a perfect after-sales service system. Whether it is product consultation, technical support or after-sales repair, customers can enjoy rapid response and professional service. At the same time, the Group also regularly visits customers to collect customer feedback and constantly optimize service processes and product performance.
IBC Group uses an advanced warehouse management system (WMS) to achieve real-time update and accurate tracking of inventory information. Through RFID, bar code and other intelligent identification technology, the system can automatically record each batch of steel warehousing, storage, warehousing and other information, effectively avoiding human error, improve the accuracy and efficiency of inventory management. At the same time, intelligent algorithms automatically adjust replenishment strategies based on sales forecasts and inventory levels, ensuring that inventory is always maintained in an optimal state.
Once a customer order is received, IBC’s order processing system is activated to automatically allocate warehouse resources and generate detailed picking, packing and shipping instructions. The system is closely integrated with the warehouse management system to quickly locate the storage location of the required steel, optimize the picking path, and reduce the picking time and error rate. In addition, the system also supports batch processing and parallel jobs, even in the face of large orders can respond quickly.
We have established long-term cooperative relations with many well-known logistics companies and built a logistics network covering the whole country. Through GPS tracking, electronic waybill and other technical means, customers can view the delivery status of orders in real time to ensure safe and on-time delivery of goods. At the same time, the Group also continuously optimizes distribution routes and transportation modes to reduce logistics costs and improve transportation efficiency. For urgent orders, IBC can quickly deploy resources and provide expedited delivery services to ensure that customer needs are met in a timely manner.